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TOPIC: Can't activate my survey

Can't activate my survey 9 months 3 weeks ago #104418

  • sD960
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I've been unable to activate a survey that had given no problems for any of its pre-activation run-throughs. The error message is as follows:

Question qid-331 ("For each type of software listed below, indicate if you used
it in a course you taught and how recently, and then rate its adequacy."): This
question has no subquestions.
The survey cannot be activated until these problems have been resolved.

Some salient (I think!) points:
1. The problematic question did not exist in the finished survey, as far as I could tell.
2. The question was either one that I had originally created and then deleted, or...(see point 3)
3. At one point I tried to change the order of some questions via the page that lists all questions and allows you to drag them around to the desired order, and a question I was dragging seemed to disappear. It might or might not have been the problematic question, which I believe was an array with dual drop-down lists. When I'd tried to create a new question to replace the vanished one, LimeSurvey wouldn't let me use the same code name, which suggested that some trace of the vanished question was still floating around somewhere--but I could never see any sign of it.
4. What especially puzzles me is why the copied survey can be activated. Wouldn't any problems with the original end up in the copy?

Thanks, Kate, for posting your IT folks' solution (even if no one knows why it worked), or I'd be as frustrated as you were!
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Can't activate my survey 9 months 3 weeks ago #104434

  • tpartner
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At one point I tried to change the order of some questions via the page that lists all questions and allows you to drag them around to the desired order, and a question I was dragging seemed to disappear.
Please update to the latest version - there was a bug causing this that has been recently fixed.


.
Cheers,
Tony Partner

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Can't activate my survey 9 months 3 weeks ago #104450

  • sD960
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Thanks--our version is quite recent, but presumably not the latest. Also, I'm glad to hear I wasn't imagining things.

Assuming that the vanished question was the cause of our survey being non-activatable (a reasonable assumption?), how come all the pre-activation run-throughs worked? And, why could a copy of the survey be successfully activated? (Our problems are solved, but we're curious!)

And thanks again for all your quick and useful replies.
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Can't activate my survey 6 months 4 weeks ago #108003

  • karld
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Hello,

I have had the same problem :
Survey does not pass consistency check

The following problems have been found:

Question qid-1329 (""): This question has no subquestions.
Question qid-1327 (""): This question has no answers.
Question qid-1323 (""): This question has no answers.
Question qid-1366 (""): This question has no answers.
Question qid-1370 (""): This question has no answers.
Question qid-1372 (""): This question has no answers.
...
Question qid-1831 (""): This question has no subquestions.
Question qid-1428 (""): This question requires answers, but none are set.

The survey cannot be activated until these problems have been resolved.

I then exported the file in .lss and looked at the qid with a problem, and they were empty :
<row>
    <qid><![CDATA[1329]]></qid>
    <parent_qid><![CDATA[0]]></parent_qid>
    <sid><![CDATA[225718]]></sid>
    <gid><![CDATA[448]]></gid>
    <type><![CDATA[M]]></type>
    <title><![CDATA[S1Q4A]]></title>
    <question/>
    <preg/>
    <help/>
    <other><![CDATA[N]]></other>
    <mandatory><![CDATA[Y]]></mandatory>
    <question_order><![CDATA[4]]></question_order>
    <language><![CDATA[nl]]></language>
    <scale_id><![CDATA[0]]></scale_id>
    <same_default><![CDATA[0]]></same_default>
    <relevance><![CDATA[1]]></relevance>
   </row>

So, I removed all of these empty <row> items, uploaded the corrected .lss file and it went fine.

Could you tell me in which version of LimeSurvey the bug was fixed? We have been working with version 2.05+ Build 140116.

Thanks in advance.
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