Home
Re:[done (?)] Can't log into admin (1 viewing) (1) Guest
Favoured: 0
|
|
|
TOPIC: Re:[done (?)] Can't log into admin
|
|
|
|
[done (?)] Can't log into admin 5 Months, 1 Week ago
|
Karma: 0
|
|
Hi
I can't seem to log into my admin anymore. I am confident that my username and password are correct. I tried retriving my password using "Forgot your password" but nothing came through. Please help. Thanks.
|
|
|
|
 Logged
|
|
|
Last Edit: 2008/05/09 14:22 By Mazi.
|
|
|
The administrator has disabled public write access.
|
Mazi (Moderator)
Moderator Lime
Posts: 2827
|
|
Re:Can't log into admin 5 Months, 1 Week ago
|
Karma: 20
|
|
This problem description is not very helpful!
1. Did you make any changes to limesurvey?
2. Did your provider made any changes (Database upgrade, PHP upgrade).
3. Do you have direct access to the database?
4. Did you check the spam folder of your email provider the mail was sent to?
|
|
|
|
Logged
|
|
|
|
|
|
The administrator has disabled public write access.
|
|
|
|
Re:Can't log into admin 5 Months, 1 Week ago
|
Karma: 0
|
|
1. Did you make any changes to limesurvey?
- No I haven't. It just suddenly stopped working.
2. Did your provider made any changes (Database upgrade, PHP upgrade).
- No idea.
3. Do you have direct access to the database?
- Yes I do.
4. Did you check the spam folder of your email provider the mail was sent to?
- Yes nothing came through.
What can I do to fix this?
|
|
|
|
Logged
|
|
|
The administrator has disabled public write access.
|
|
|
|
Re:Can't log into admin 5 Months, 1 Week ago
|
Karma: 40
|
|
|
|
|
|
Logged
|
|
|
Best regards
Carsten Schmitz
LimeSurvey Project Leader
|
|
|
The administrator has disabled public write access.
|
|
|
|
Re:[done (?)] Can't log into admin 5 Months ago
|
Karma: 0
|
Hi,
I finally had time to reset the password according to the instructions located here:
docs.limes..._my_admin_password_How_do_I_reset_it_
However after removing the install folder, I still can't log into my admin. Please help! |
|
|
|
Logged
|
|
|
The administrator has disabled public write access.
|
Mazi (Moderator)
Moderator Lime
Posts: 2827
|
|
Re:[done (?)] Can't log into admin 5 Months ago
|
Karma: 20
|
Please upgrade to the latest release and see if the error still exists.
See manual -> upgradefor more details. |
|
|
|
Logged
|
|
|
|
|
|
The administrator has disabled public write access.
|
|
|
|
Re:[done (?)] Can't log into admin 4 Months, 4 Weeks ago
|
Karma: 0
|
|
My version is already 1.70plus. Do I still need to upgrade to the most up-to-date version?
|
|
|
|
Logged
|
|
|
The administrator has disabled public write access.
|
|
 |
|
|
