You're welcome! If our hints have been helpful and you enjoy LimeSurvey please consider a donation to the team. We do all this in our free time.

I'm having the same issue. I've noticed that there are some days that I can log on with no issues, but other times it will keep redirecting me to the login page no matter what button I push.

The link to the phpinfo file can be found at:
www.techtexas.org/limesurvey/phpinfo.php

Can you please asssist? Thank you all for the good work.

I tried to update the 'upload_tmp_dir' and 'session.save_path' parameters from the php.ini file by doing the steps addressed in the following article (tips-scripts.com/?tip=php_ini). It seems as though my web host has locked the php.ini file, which causes the php to lock up when using the custom php.ini file.

Do you know of another way I can update the parameters or a workaround that will allow me to keep these parameters blank?

Also, I have noticed that I can log in fine using Firefox 3.0, but have this login issue only with IE7.

Thanks again for all your help.

Hi!

You should ask your provider how to adjust these parameters ( only session.save_path should need to be adjusted) or let them adjust it.
Tell them that session are not working correctly and this variable needs to be set to a valid path.
If you provider has the slightest sense of service they will help you out.

My web admin has updated the session.save_path parameters to a tmp directory that I have 777 access too.

www.techtexas.org/info.php

However, I'm still having problems with IE7 after I login to the site. Any other suggestions? I have noticed that a session key is being created when I login with IE7 or firefox.

I am using: Version 1.71+ (5147)

Please clear your browser cache.

Does the problem still exist?

Sorry, I didn't reply back sooner. The problem does not exist anymore. Thank you so much for you help.

You're welcome! If our hints have been helpful and you enjoy LimeSurvey please consider a donation to the team. We do all this in our free time.

Hello,

I just installed limesurvey, and also have the logging out problem. I check the things mentioned in the FAQ linked to earlier on, and checked for blanks in my config files.
All settings appear to be correct, so what else can I check.
For your reference, the phpinfo output is on www.eage.org/limesurvey/test.php

These problems are always very hard to track down and mostly caused by server misconfiguration.
You can try to
- re-upload files
- re-install
- check folder permissions
- check write permissions of session.safe_path

Please switch on debug mode by adding the following line to your config.php file:

Are there any errors reported?