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TOPIC: Re:Email is not being sent
#15034
reelss (User)
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[done] Email is not being sent 5 Months ago Karma: 0  
hi,

i am unable to send emails whena new user is added or for tokens. i currently have hosting plan that does not offer smtp. can i use phpmailer or sendmail mailer to send these emails? if so, what values should the following have?

$emailmethod = "sendmail"; // The following values can be used:
// mail - use internal PHP Mailer
// sendmail - use Sendmail Mailer
// smtp - use SMTP relaying

$emailsmtphost = "localhost"; // Sets the SMTP host. All hosts must be separated by a semicolon.
// You can also specify a different port for each host by using
// this format: [hostname:port] (e.g. "smtp1.example.com:25;smtp2.example.com".

$emailsmtpuser = ""; // SMTP authorisation username - only set this if your server requires authorization - if you set it you HAVE to set a password too
$emailsmtppassword = ""; // SMTP authorisation password - empty password is not allowed
$emailsmtpssl = 0; // Set this to 1 to use SSL for SMTP connection

$maxemails = 50; // The maximum number of emails to send in one go (this is to prevent your mail server or script from timeouting when sending mass mail)
 
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Last Edit: 2008/06/23 10:58 By Mazi.
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#15046
jcleeland (Admin)
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Re:Email is not being sent 5 Months ago Karma: 7  
If you don't have access to smtp, then the next best option is the built in php mailer.. so chooose "mail" for $emailmethod.

Leave $mailsmtphost as "localhost".

If PHP has been set up correctly by your hosting service, it should all work fine. If it hasn't, it can be quite hard to debug, because the built-in php mailer just expects everything to be setup correctly.

Jason
 
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#16987
buddha (User)
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Re:Email is not being sent 3 Months, 3 Weeks ago Karma: 0  
I have a similar error.

My emails to the admin are being received after someone completes one, but the user isnt getting an email.

The logs on my server show ONLY 1 email being sent to the admin reporting a completed survey.
 
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#16988
buddha (User)
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Re:Email is not being sent 3 Months, 3 Weeks ago Karma: 0  
Ok I have now discovered using this page: aplicaciones.acsug.es/enquisas/locale/en/help/admin.html

that if you dont have tokens you dont get confirmation emails? is this correct?

I made a survey and didnt use any tokens, but now i would like to make this work?

Any ideas how to enable tokens after the survey has been made? ... or more importantly how to enable confirmation emails.

Regards,

Buddha

EDIT: Ok i got tokens... but that still doesnt help 100%... ill have to rethink.
 
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Last Edit: 2008/08/01 12:58 By buddha.
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#17058
Mazi (Moderator)
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Re:Email is not being sent 3 Months, 2 Weeks ago Karma: 25  
@buddha, which version and build do you use? The was an SMTP email error reported in the forum. Maybe this is somehow connected.

If you use a different email method please open a ticket at the bugtracker.
 
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Mazi
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#17060
buddha (User)
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Re:Email is not being sent 3 Months, 2 Weeks ago Karma: 0  
Hey Mazi,

Nah it was a token error. because i wasnt using tokens. If i did a test using a token it worked. again going back to my original issue from this thread www.limesurvey.org/component/option,com_...17043/lang,en/#17043

but i think u can close this thread, because i need to do the code change.

Buddha
 
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#18797
rootkiter (User)
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Re:[done] Email is not being sent 2 Months ago Karma: 0  
hi,

I am unable to send emails when a new user is added or for tokens.i'm using lastest version LimeSurvey (version 1.7.1)

How to i configure file config.php or whatever
 
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#18801
Mazi (Moderator)
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Re:[done] Email is not being sent 2 Months ago Karma: 25  
Can you please describe your problem in more detail?
1. What do you do exactly?
2. What do you expect to happen?
3. What happens instead?
4. Any configuration parameters we should know about?
 
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Best regards,
Mazi
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#18804
rootkiter (User)
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Re:[done] Email is not being sent 2 Months ago Karma: 0  
I downloaded limesurvey version 1.7.1
I uploaded it to my host (window host) and installed it.
I config email like below

$siteadminemail = ' This e-mail address is being protected from spam bots, you need JavaScript enabled to view it '; // The default email address of the site administrator
$siteadminbounce = ' This e-mail address is being protected from spam bots, you need JavaScript enabled to view it '; // The default email address used for error notification of sent messages for the site administrator (Return-Path)
$siteadminname = 'Viet Anh'; // The name of the site administrator

$emailmethod = 'smtp'; // The following values can be used:
// mail - use internal PHP Mailer
// sendmail - use Sendmail Mailer
// qmail - use Qmail MTA
// smtp - use SMTP relaying

$emailsmtphost = 'localhost'; // Sets the SMTP host. You can also specify a different port than 25 by using
// this format: [hostname:port] (e.g. 'smtp1.example.com:25'.

$emailsmtpuser = 'vietanh'; // SMTP authorisation username - only set this if your server requires authorization - if you set it you HAVE to set a password too
$emailsmtppassword = '******'; // SMTP authorisation password - empty password is not allowed
$emailsmtpssl = 'ssl'; // Set this to 'ssl' or 'tls' to use SSL/TLS for SMTP connection


Now, every thing is fine but when I created a survey very simple which require user enter name and email and test:


And when user submit



Something wrong? (i see that user have been saved in database)
 
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Last Edit: 2008/09/16 15:28 By rootkiter.
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#18809
cali76 (User)
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Re:[done] Email is not being sent 2 Months ago Karma: 0  
Hello,

Could you tell me what is the value that you have for the field

var $Sendmail = ...

in the file classes/phpmailer/class.phpmailer.php

?
 
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