I can login, but keep getting logged out when try doing anything, like clicking on icons. Sometimes it logs me out when I am doing nothing.

No problems during installation.

Any suggestions would be highly appreciated.

My system:
LimeSurvey 1.70
PHP 5
MySQL 5.0
Windows Server 2003 / IIS

Client browsers:
IE7
Firefox

Hi, have a look at:

docs.limesurvey.org/tiki-index.php?page=..._you_to_login_screen

Hey Folks,

I have the same problem, but to be honest I dont really understand the above posted hints.
Can someone be so kind to tell me what to do? I keep getting logged out immediately after logging in.
I use
freehostia.com
LimeSurvey Version 1.70+

Thanks a lot!

hmmm.... Seems to me that nobody can help me. Meanwhile I've foung another LimeSurvey which runs also on freehostia and I asked the owner, he said he has no problem. Maybe its because of my version of LimeSurvey. He use 1.5x Any ideas?

Don't be impatient if you don't get an answer immediately. We are always waiting so that the user has time to read the manual and search the forum

This toppic has been discussed before very often. Please use the forum search to find out more about the problem and suitable solutions.

Please upload a phpinfo file so we can take a look at your serverconfiguration. Just put the following code into a file named phpinfo.php and upload it to your webserver:

After uploading please post the link to the file.

Hey Mazi,

thanks for your reply. Excuse me my impatience, but I have already searched the board and the manual. I couldn't find a solution which is possible to do with my basic knowledge. I thought LimeSurvey should be easy 2 use, so I asked you wise men for help.

Here is the link to the php-info: http://edited.freehostia.com/test.php

Limesurvey is easy to use. Most problems are caused by server configuration problems. In your case the manual (see El-Matador's link posted above) says "Update upload_tmp_dir and session.save_path in php.ini".
When looking at your server configuration I see "upload_tmp_dir -> no value". So - as the manual says - you have to set a path for upload_tmp_dir in php.ini. Just search this file for "upload_tmp_dir" and set it to e.g. "/tmp". Follow the other instructions and test again.

This can be one source of the error. Another error my be caused by installing limesurvey into a subdomain (which is possible). In this case you have to edit the path settings in config.php very carefully!

Thanks again for your reply. It took me a while to understand it, but now I succeeded in changing upload_tmp_dir and session.save_path. I did everything else what is described in the manual. But I still got the same problem.
I really dont know what the mistake is. Maybe I should have used another survey-system. I see that the problem must be that he does not create cookies for the session, but I dont know why. Any ideas?

A possible cause for returning to the login that is not mentioned in the FAQ is an error in your rooturl or rootdir settings in config.php. Is the URL in your browser correct?

I dont think that its wrong because otherwise the server would not be able to find the admin control panel, would he?
I've checked it again, but cant find a mistake:



the installation is in the subfolder /limesurvey on the server.

I'm really desperate by now, this should not be so hard. I saw other users with limesurvey on freehostia, just an older version of LimeSurvey. I've also tried to change the PHP version 4-->5 and back to 4. Nothing really helps.
Maybe you could have a look at the php-info again?
http://psychsurvey.freehostia.com/test.php

There must be a solution!.... Oh man...