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Re:1.8rc2 multibyte string error and Dreamhost (1 viewing) (1) Guest
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TOPIC: Re:1.8rc2 multibyte string error and Dreamhost
#21849
ckolar (User)
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1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 0  
Hello. I have been running 1.7x for some time on Dreamhost with no problems, some time in the recent past it dropped dead with the message

This script needs the PHP Multibyte String Functions library installed

I have also tried 1.8 rc 2 and get the same error, this is all under php version 5.2.6. The hosting provider does have the mbstring enabled in php. Any suggestions? This is a pretty important app for us and has been running on DH reliably for years, so this is a bit of a surprise. No response on DH forums either.

From phpinfo:

Code:

mbstring
Multibyte Support  enabled
Multibyte string engine  libmbfl
Multibyte (japanese) regex support  enabled
Multibyte regex (oniguruma) version  4.4.4
Multibyte regex (oniguruma) backtrack check  On

mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.

Directive Local Value Master Value
mbstring.detect_order no value no value
mbstring.encoding_translation Off Off
mbstring.func_overload 0 0
mbstring.http_input pass pass
mbstring.http_output pass pass
mbstring.internal_encoding ISO-8859-1 no value
mbstring.language neutral neutral
mbstring.strict_detection Off Off
mbstring.substitute_character no value no value

 
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#21851
Mazi (Moderator)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 28  
Probably dreamhost did some changes to the server.

Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
Code:

 <?php phpinfo(); ?> 

After uploading please post the link to the file.
 
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Best regards,
Mazi
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#21852
ckolar (User)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 0  
Thanks, here is the info:

survey.imsaresearch.org/admin/install/phpinfo.php

--chris
 
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#21854
Mazi (Moderator)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 28  
Hmm, I can only guess. One thing that irritates me is: mbstring.internal_encoding ISO-8859-1

Everything else matches my own installation which works fine. Please ask your provider to switch this setting to "no value" (this works fine for me).
 
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Mazi
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#21885
ckolar (User)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 0  
Thanks, I have sent this in to their support desk and also posted on their php-related forum.
 
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#21887
ckolar (User)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 0  
Well, clearing out the entry for that did the trick, DH-specific things are in this string:

discussion.dreamhost.com/showthreaded.pl...&vc=1#Post113229

Thanks everyone! --chris
 
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#21890
Mazi (Moderator)
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Re:1.8rc2 multibyte string error and Dreamhost 1 Month ago Karma: 28  
You're welcome! If our hints have been helpful and you enjoy limesurvey please consider a donation to the team . We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.
 
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