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When is error message activated? (1 viewing) (1) Guest
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TOPIC: When is error message activated?
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When is error message activated? 1 Month, 1 Week ago
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Karma: 1
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I ran a survey and some respondents mentioned an error:
FOUT
Tot onze spijt is uw sessie verlopen.
Of u bent te lang inactief geweest, of u heeft cookies geweigerd in uw browser, of er waren problemen met uw verbinding.
Neem contact op met JK Veenstra voor hulp.
Translation:
Sorry your session is expires. Or you have been inactive for to long, or you refused cookies, or there are problems with your connenction.
The user does accept cookies and has a proper connection.
In what curcumstances is this error activated? When is a session expired?
The use of cookies in the survey is turned off.
Thank you for your help.
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Mazi (Moderator)
Moderator Lime
Posts: 3494
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Re:When is error message activated? 1 Month, 1 Week ago
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Karma: 28
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1. Which version and build of Limesurvey do you use?
2. Can you check if this problem only happens with certain browsers?
3. Does the error also occur when cleaning the cache/sessions before starting the survey?
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Best regards,
Mazi
______________________
Need help? I can: set up Limesurvey for you / create your survey / implement additional features / design your template / offer premium support -> Contact. |
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Re:When is error message activated? 1 Month, 1 Week ago
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Karma: 1
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1. I use 1.72
2. If have to check this with the users (who I don't personally know).
I wil try to reproduce this myself when i have extra info of the users.
thanks so far.
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Michel2 (User)
Fresh Lemon
Posts: 10
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Re:When is error message activated? 3 Weeks, 5 Days ago
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Karma: 0
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Hoi,
Ik heb exact dezelfde melding. Ben je er inmiddels achter wat het probleem is?
Alvast dank voor je reactie.
Mvg, Michel
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Mazi (Moderator)
Moderator Lime
Posts: 3494
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Re:When is error message activated? 3 Weeks, 5 Days ago
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Karma: 28
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...english please...
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Best regards,
Mazi
______________________
Need help? I can: set up Limesurvey for you / create your survey / implement additional features / design your template / offer premium support -> Contact. |
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The administrator has disabled public write access.
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Michel2 (User)
Fresh Lemon
Posts: 10
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Re:When is error message activated? 3 Weeks, 5 Days ago
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Karma: 0
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Hi,
I've exactly the same problem. Have you reached a solution yet?
Thanks for your answer
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